Privacy notice

controller

Who handles the data

Denovo s.r.l., Via Federico Fratini 6, 05100 Terni (TR), Italy. VAT and tax code 01740180557. For anything about your data write to info@denovo.srl or to the certified address denovo@pec.it.

data

What we collect

Only what you type into the form: type of request, email address and the text of the message.

Along with the submission the server records the source IP address and the date, in a file used to spot automated submissions.

purpose

What we use it for

To answer your request and, if work comes out of it, to handle what follows.

The legal bases are article 6(1)(b) of the regulation (steps taken at your request before a contract) and article 6(1)(f), our interest in keeping automated submissions out.

retention

How long we keep it

Messages stay in the mailbox and in the server log for two years after the last contact. If the request turns into a contract, accounting documents follow the retention periods set by Italian law.

recipients

Who else sees it

The site runs on a Servereasy server in Milan that we administer ourselves. Pages are served through the Cloudflare network, which filters traffic and in doing so sees the IP address of every visitor.

Messages arrive at info@denovo.srl and are forwarded to the personal mailboxes of whoever answers, hosted by Google. Beyond that nobody receives them: we neither sell nor pass on addresses.

transfers

Transfers outside the European Union

Cloudflare Inc. and Google LLC are United States companies. The transfer relies on the standard contractual clauses approved by the European Commission and on the adequacy decision for the EU-US Data Privacy Framework.

rights

Your rights

About your data you can ask:

• what we hold and for a copy of it
• to have it corrected if it is wrong
• to have it deleted
• to restrict its use or to object to the processing
• to receive it in a format another program can read

complaints

If our answer is not enough

To exercise your rights write to the addresses at the top of this page. If our answer does not satisfy you, you can turn to the Italian data protection authority, the Garante per la protezione dei dati personali.