Accessibility Statement
Last updated:January 25,2025
This website is designed to comply with WCAG 2.1 Level AA guidelines.
1. Compliance Status
Denovo S.r.l. is committed to ensuring digital accessibility of osticket.dev in compliance with:
- WCAG 2.1 Level AA - Web Content Accessibility Guidelines
- European Accessibility Act (EAA) - EU Directive 2019/882
- EN 301 549 - European Standard for ICT Accessibility
2. Accessibility Measures Implemented
Perceivable
- Text alternatives: All images have descriptive alt attributes or are marked as decorative (aria-hidden)
- Color contrast: Minimum contrast ratio of 4.5:1 for normal text,3:1 for large text
- Text resizing: Content remains readable when zoomed up to 200%
Operable
- Keyboard navigation: All interactive elements are reachable and usable via keyboard
- Visible focus: Focus states are clearly visible on all interactive elements
- No keyboard traps: Users can always exit any component
- Safe animations: Animations respect user preferences (prefers-reduced-motion)
Understandable
- Page language: The lang attribute is correctly set on each page
- Consistent navigation: Navigation structure is uniform across all pages
- Descriptive labels: Links and buttons have clear,descriptive text
Robust
- Valid HTML: HTML code is semantically correct and validated
- Screen reader compatibility: Use of ARIA landmarks and appropriate semantic roles
- Schema.org: Structured data to improve content understanding
3. Technical Features
Semantic HTML
Use of semantic HTML5 elements (header,nav,main,section,article,footer) for clear structure.
ARIA Labels
aria-label and aria-labelledby attributes for interactive elements and page sections.
Skip Links
Optimized navigation for users of assistive technologies.
Responsive Design
Adaptive layout that works on all devices and screen sizes.
4. Technologies Used
The accessibility of this website relies on the following technologies:
- HTML5
- CSS3
- WAI-ARIA 1.2
- Schema.org
5. Feedback and Contact
If you encounter accessibility issues or have suggestions to improve the user experience,please contact us through the company website: